Website nTop
nTop is looking for a dynamic, customer-focused Field Solutions Engineer to join the Field Solutions Engineering team. In this role you will support customers across their entire journey — from technical discovery and product evaluation to onboarding, training, and long-term success. You will collaborate closely with Account Executives, Customer Success, and Product teams to deliver technical demos, build design automation workflows, and consult on real-world applications spanning aerospace and defense, industrial, automotive, and medical.
Responsibilities
- Execute strategic design sprints in on-site collaboration with partner customers, regularly involving Aerospace and Defense projects.
- Support cross-functional customer initiatives spanning pre-sales, customer transition, and post-sales activities.
- Take ownership of delegated project components across pre-sales, onboarding transition, and post-sale support.
- Grow toward full-spectrum ownership by deepening skillset across pre-sale support, customer onboarding, and post-sale technical success.
Required Experience
- Bachelor’s and/or Master’s degree in Mechanical Engineering or similar, plus 3+ years of industry experience (highly-relevant doctoral degrees can be substituted for three years).
- Experience with scripting in Python, Excel/VBA.
- Excellent communication skills, with the ability to explain complex topics to both technical and non-technical audiences.
- Very comfortable presenting in front of large audiences and with senior stakeholders.
- Willing to travel to conferences and customer sites (up to 50%).
Nice to Have
- Experience with nTop software.
- Security clearance.
- Experience with FEA and/or CFD (Abaqus, Ansys, Fluent/CFX, Nastran, Star-CCM+, LS-Dyna).
To apply for this job please visit jobs.gem.com.
